A guy at work has a history of pissing people off. He is trying to be funny, but many times the people he is trying to joke with don’t seem to realize that he is kidding. I just walked into the following conversation he was having with another coworker. He relayed the following story:
- Guy that Pisses People Off (GPPO): My TIVO doesn’t get a signal sometimes, I think its a hardware problem and if it is I want to see if it will be covered.
- DirectTV Support (DTS): Hold on, let me check with may manager (delay).
- DTS: My manager says that its Sun Spots.
- GPPO: You’re kidding right? Its not sun spots. I’m just wondering if it is the card in the receiver if thats covered.
- DTS: My manager says its sun spots. We get them every October.
- GPPO: Its not sun spots. Look, if I cut the dish off the side of my house,…
- DTS: If you cut the dish, you won’t get a signal…
- GPPO: I think its hardware, I have 2 receivers, one of them gets a signal…
- DTS: Well you have 2 LMB’s…
- GPPO: I know about LMB’s, you have one at 18 volts, one at (I zoned out at this point)…I just want to know if the card is bad, will it be covered?
- DTS: There are 3 more days of Sun Spots.
- GPPO: Can I talk to your manager?
- DTS: My manager is busy.
- GPPO: I’ll wait, put me on hold.
- DTS: Fine. (hold music then click)
GPPO then called back and spoke with a different DirectTV Support person (DDTS)
- GPPO: I just got off the phone with someone in you group. I was trying to figure out if a faulty card was covered by your support program.
- DDTS: No it won’t be covered.
- GPPO: It won’t?
- DDTS: No, because you spilled water on your TIVO while watering your fern.
- GPPO: No I didn’t. There’s not even a plant by my TIVO.
- DDTS: It say so right here in the call log.
- GPPO: Are you sure you have my account up?
- DDTS: Yes sir.
- GPPO: When was that entry made?
- DDTS: Just a few minutes ago.